Grow With Us

Grow With Us

We believe in creating enriching experiences not only for our guests, but also for those looking to build a career with us too. Discover enriching career opportunities with Cenizaro as we continue to grow our network of hotels and resorts in new and exciting destinations.

Compliance Manager

The Residence Zanzibar


The Compliance Manager is responsible for overseeing and managing all aspects of regulatory compliance within the hotel. This includes monitoring adherence to local laws, as well as industry-specific regulations. The Compliance Manager collaborates with other departments to develop and implement policies and procedures that ensure compliance and mitigate risks.

Job Description:

  • Conducting internal reviews and audits.
  • Conducting operational audits to ensure the company meets operational requirements.
  • Developing risk management strategies.
  • Following up on compliance issues that require investigation.
  • Dealing and being the point of contact for the regulators.
  • Reporting on compliance.
  • Develop, review, and update policies and procedures to ensure compliance with regulatory requirements.
  • Collaborate with department heads to implement and communicate policies throughout the organization.
  • Conduct training sessions to educate staff on compliance-related matters.
  • Identify potential areas of compliance vulnerability and risk within the hotel.
  • Develop and implement risk management strategies to address identified issues.
  • Investigate and respond to compliance-related incidents, working to prevent future occurrences.
  • Conduct regular internal audits to assess the Residence Zanzibar compliance with established policies and procedures
  • Monitor ongoing operations to identify and address compliance issues promptly
  • Conduct regular internal audits to assess the Residence Zanzibar compliance with established policies and procedures.
  • Work closely with department heads to ensure that compliance considerations are integrated into daily operations.
  • Foster a culture of compliance and ethical behavior throughout the organization.
  • Collaborate with legal counsel as needed to address legal compliance issues.
  • Maintain accurate and up-to-date records of compliance activities.
  • Prepare and submit regular reports to management on the status of compliance efforts.
  • Ensure documentation is readily available for regulatory inspections.

Experience, Skills and Knowledge

  • Minimum 3 years of management experience, preferably in hotel operations.
  • Bachelor’s degree in Business Administration or related field is an advantage.
  • Excellent communication skills, both verbal and written. An analytical mind is also a must, and the ability to manage and prioritise work. Good leadership skills, Communicate, both verbally and in writing, to provide clear direction to staff.
  • Attention to details
  • Computer literacy.
  • Problem-Solving
  • Critical thinking
  • Integrity
  • Organization Skills
  • Able to work a flexible schedule, including weekends and holidays
  • Proven track record of successful project management from conception to completion
  • Working knowledge of relevant software programs.