Overview:
The Compliance Manager is responsible for overseeing and managing all aspects of regulatory compliance within the hotel. This includes monitoring adherence to local laws, as well as industry-specific regulations. The Compliance Manager collaborates with other departments to develop and implement policies and procedures that ensure compliance and mitigate risks.

Job Description:

• Conducting internal reviews and audits.
• Conducting operational audits to ensure the company meets operational requirements.
• Developing risk management strategies.
• Following up on compliance issues that require investigation.
• Dealing and being the point of contact for the regulators.
• Reporting on compliance.
• Develop, review, and update policies and procedures to ensure compliance with regulatory requirements.
• Collaborate with department heads to implement and communicate policies throughout the organization.
• Conduct training sessions to educate staff on compliance-related matters.
• Identify potential areas of compliance vulnerability and risk within the hotel.
• Develop and implement risk management strategies to address identified issues.
• Investigate and respond to compliance-related incidents, working to prevent future occurrences.
• Conduct regular internal audits to assess the Residence Zanzibar compliance with established policies and procedures
• Monitor ongoing operations to identify and address compliance issues promptly
• Conduct regular internal audits to assess the Residence Zanzibar compliance with established policies and procedures.
• Work closely with department heads to ensure that compliance considerations are integrated into daily operations.
• Foster a culture of compliance and ethical behavior throughout the organization.
• Collaborate with legal counsel as needed to address legal compliance issues.
• Maintain accurate and up-to-date records of compliance activities.
• Prepare and submit regular reports to management on the status of compliance efforts.
• Ensure documentation is readily available for regulatory inspections.

Experience, Skills and Knowledge

• Minimum 3 years of management experience, preferably in hotel operations.
• Bachelor’s degree in Business Administration or related field is an advantage.
• Excellent communication skills, both verbal and written. An analytical mind is also a must, and the ability to manage and prioritise work. Good leadership skills, Communicate, both verbally and in writing, to provide clear direction to staff.
• Attention to details
• Computer literacy.
• Problem-Solving
• Critical thinking
• Integrity
• Organization Skills
• Able to work a flexible schedule, including weekends and holidays
• Proven track record of successful project management from conception to completion
• Working knowledge of relevant software programs.