Job Responsibilities:

• Develop and implement comprehensive training programs for various departments.
• Conduct training needs assessments, develop training materials, and deliver training sessions.
• Measure the effectiveness of training programs using various evaluation methods.
• Lead and mentor a team of junior trainers.
• Monitor employee progress and provide continuous feedback and coaching.
• Stay updated on industry trends and best practices to continuously improve training efforts.

Requirements:

• 3-5 years of experience in training or learning and development in Hospitality Industry.
• Strong leadership and communication skills.
• Proven ability to create and deliver training content across multiple formats (in-person, virtual, e-learning).
• Strong organizational and multitasking abilities.